Appointments

Routine appointments can be made by:

Doctors do not have personal lists and you may see any doctor of your choice. Individual doctor’s consultation times may vary. Generally, appointments are available between 09:00–14:00 and 16:30–17:30.

An appointment will normally be available on within 48 hours although, if you specify a particular doctor you may have to wait longer. Where possible we offer continuity of care to patients, whereby you can see the same doctor each time.

See a GP Online

Patients registered at The Yellow Practice can see an NHS GP by video using the LIVI app. Patients can see an NHS GP by video for medical advice, prescriptions or referrals.

Get the LIVI app in the app store or visit livi.co.uk.

Appointments are available from Monday to Friday, 8am-10pm and Saturday to Sunday 09:00 – 16:00.

Extended Hours

We offer a range of early morning, late evening appointments with both doctors and nurses.

Monday & Tuesdays

  • 19:00 – 20:00 (GP)

Wednesdays

  • 07:30-08:00 (Nurse)

Emergencies

Urgent cases will be seen on the same day.

Please telephone the reception from 8:30 am onwards to request an urgent appointment.

General Information

Routine appointments can be pre booked up to 2 weeks in advance subject to availability.

Emergency appointments are available on the day.

Children under the age of 16 years must be accompanied by an adult.

Please remember to make a separate appointment for each person who needs to see the doctor or the nurse.

Please inform us if you are unable to keep your appointment so that it can be offered to another patient and is not wasted.

Extended Access Clinics

It is now even easier for people to make an appointment with a GP, thanks to a new national ‘extended access’ initiative, which will improve access to primary care services in North West Surrey.

This means, in addition to being able to book GP appointments at your local practice, you will also have access to additional appointments during the evenings and at weekends at five locations across the local area. The extra appointments are being provided by the GP federation that brings together all 40 GP practices in the local area and is known as North West Surrey Integrated Care Services. By working together in a new and different way local GP practices will be improving access to primary care appointments, making it even easier for local people to get the care and advice they need, at a time that’s convenient to them. These additional appointments will be available from 6-9pm on weekday evenings (including bank holidays) and from 9am to midday at weekends. Patients can book these appointments through their local GP practice.

As these extra appointments are provided from four GP surgeries in the area and The Bedser Hub in Woking, the GP or clinician will have access to your medical record, with your consent, giving them access to all the information they would need to provide the best possible care.

The additional appointments will be provided at the following locations – and patients in North West Surrey can book appointments at any of these sites:

  • The Yellow Practice – Walton Health Centre(Rodney Road, Walton-on-Thames, KT12 3LB)
  • Studholme Medical Centre(50 Church Road, Ashford, TW15 2TU)
  • Sunbury Health Centre(Green Street, Sunbury-on-Thames, TW16 6RH)
  • The Bedser Hub, Woking Community Hospital(Heathside Road, Woking, GU22 7HS)
  • Chertsey Health Centre(Stepgates, Chertsey KT16 8HZ)

Extended Access covers GP appointments, physiotherapy assessments (for over 18s), blood tests (for over 18s) and simple wound care.

For more information about this new service and the North West Surrey Integrated Care Services federation see nicsfed.co.uk.

Walk-in-Patients and the Walk-in Centres

If you wish to be seen immediately, by specially trained nurses, you should make the most of the ‘Walk-in-Centre’ locally in Woking and Ashford.  These centres are useful, especially for commuters and people with minor problems. We do not have resources to see walk-in patients at our practice, consultations are strictly by appointment.

The Urgent Treatment Centre at St Peter’s Hospital is also available with GPs on call. It is located next to the A&E department. It is open from 8am – 12am, every day, 365 days a year. It is run by the local GP Federation (our practice is a member) and have access to view your GP medical records.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.